Base URLs & versioning
Environments, API versions and which one to use.
Environments
| Environment | Base URL |
|---|---|
| Production | https://production.ticketero.co/api/v4 |
| Sandbox | https://sandbox.ticketero.co/api/v4 |
Use sandbox for development and automated tests; switch the host to production when you go live. Tokens are environment-specific.
Versions
The API is versioned in the path (/api/v4/, /api/v3/, /api/v2/).
Use v4. It returns faster responses and more complete data. Older versions remain for backwards compatibility only.
The interactive seating maps are the one exception: the map bootstrap scripts are served
from v2 and v3 (/api/v2/search/map, /api/v3/search/map). See
Interactive maps.
Request format
- Authenticated requests require
Authorization: Bearer <token>. - Send JSON bodies with
Content-Type: application/json. - Search endpoints accept their parameters as a JSON body or as a query string. The API merges both. Examples in this portal use whichever is clearest per endpoint.
Response envelope
Successful responses share one shape:
{
"success": true,
"data": { },
"message": "..."
}
See Errors & responses for the failure shape and status codes.

API